Delivery, Returns & Exchanges
Our pieces are made to order in our studio, which takes time. Most of our orders are delivered in 7 working days. Delivery times may vary depending on your location, but rest assured we work our hardest to get you your order as quickly as possible.
We do not offer monetary refunds. If your order is not the right fit, return the item within 3 working days so we can alter or exchange your order. Alterations and exchanges can take up to 7 working days to process so make sure you select the right size or send us your measurements if you’re unsure.
Email: nataicustomerservice@gmail.com
Phone: +263775071803
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